CONFLICT AND CRISIS MANAGEMENT IN WORK ORGANIZATION

BACKGROUND TO THE STUDY
Conflict and Crisis emerged in the universe right from the beginning of man and has remain a reoccurring variable or decimal but not without effects.
Man’s interaction with the environment coupled with the sophistication of the present age, survival of the fittest has become a since-quo-non. Thus, people get involved in many activities with the prime objective to satisfy their basic or primary needs (psychological and safety) and secondary need¬s (social, esteem and self fulfillment).
In the process to achieve these needs, crisis always emerge either between employees and the management of an organization.
On the other hand, organization and groups strive to win a bigger shame of the market as to make profit than rival which will result in intensive, competition and finally to crisis. Crisis is a necessary evil with us.
Presently, hardly is there any day without news of crisis from our media whether religion, political or individual crisis of a truth, crisis has been with us for centuries but the spate of current violet crisis in organization government and communities portent great anger and threaten the growth and stability of the mention areas and the society in general.
This situation requires appropriate measures and structures to manage properly this level called conflict and crisis.
This situation requires appropriate measures and structures to manage properly this level called conflict and crisis.
1.2 STATEMENT OF PROBLEM
From the above background, its obvious that conflict and crisis is a negative element that is highly unwelcome.
A crisis decelerates youth and brings instability in the polity, it brings unhealthy competition, destruction of life and property as well lost of life. This development is critical as foreign and domestic investors will be skeptical that their huge investment would be safe, fear and insecure as well as lack of trust and confidence will prevail.
Thus, for the conformity of development, the organization to be guaranteed, the need of public relations roles in management of conflict as crisis cannot be over stated emphasized.

1.3 OBJECTIVES OF THE STUDY
The nucleus objective of this research is to investigate how to manage and possibly reduce the frequency and channel conflict and crisis to a more productive activity, to promote development in the organization.
Specifically, the research objectives include:
i. To trace the causes of crisis
ii. To examine the previous method that will be employed of crisis on the society.
iii. To explain why there have been unsuccessful management of crisis.
iv. To offer suggested solutions on how to handle crisis.
1.4 SIGNIFICANCE OF THE STUDY
The study will benefit many co-operate organizations and government officials in conflict and crisis management as few work have been done on the subject. Also if will serves as a starting point for other researchers who will be interested in the subject of this research, it will also be beneficial to communities and public relations experts as more knowledge has been gained from the research.