JOB SATISFACTION AND EMPLOYEE PERFORMANCE: A STUDY OF PZ COMPANY ENUGU
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ABSTRACT
This research work investigated the Job Satisfaction and Employee Performance: A Study of PZ Company Enugu. The broad objective was to find out if job satisfaction influence performance of employee. To ascertain the factor that can lead to employee dissatisfaction in an organization performance. Both historical and survey research design were employed hypothesis were formulated and tested to guide the major activities of the work. Population size of (120) was used. Sources of data include both primary and secondary sources, Based on the findings, Employee job satisfactions really have a role to play in achievement of organizational growth. We found out that organization do something’s to ensure improved performance on growth. Conclude that there is a significant impact of personnel satisfaction on organization growth employee in PZ Company. Employees who are in higher levels tend to derive more satisfaction from intrinsic rewards while employees who are in lower levels tend to derive satisfaction with job satisfaction. Recommendation, Employees should be made to take part in initial planning of productivity and programmes. Organization should communicate the benefits of being committed and the reward awaiting the committed and dedicated workers or employees.
Background of the Study
Man started seeing the need for organization, when he realized that he is not self-sufficient. He then came to realize that with coordinated effort, more output can be realized. The creation, presentation and modification of organization became absolutely necessary because the society at large depends on those organizations. Consequently, man desired to control his environment and to control the activities of the particular person in that queen setting through organization. Organizations are social system comprised of technology and humans. Technology on its own cannot perform anything unless the human aspect performs and this is where the organization comes in.
The employee (workers) of an organization probably must be satisfied before the organization can experience growth and development. Therefore, employee satisfaction is a situation where the workers of an organization experience a feeling of contentment, which they get when they have achieve what they needed or desire.
Achieving a high level of employee performance is considered the common goal for many organizations. According to Pushpakumari (2008), employee’s satisfaction is the gateway to the success of an organization. This is because employees who exhibit a higher level of satisfaction tend to put more effort in their jobs that may then lead to better performance. Hence, for an organization to achieve a higher level of performance, a satisfying working context is required. Armstrong (2006) described job satisfaction as the attitude and feeling employees have towards their job. The feelings and attitudes are divided into two categories which are the positive and negative attitudes.
Pleasant feelings and positive attitudes tend to show that employees are satisfied while negative and unpleasant feelings exhibit dissatisfaction of employees (Armstrong, 2006). Briefly, job satisfaction refers to how employees feel about the job and to which extent the value of the job is consistent to the employees’ needs. Motowidlo (2003) performance is “the total expected value to the organization of discrete behavioral episodes that an individual carries out over a standard period of time”. Usually employees who are able to perform better (high performers) will have higher priority in being hired compared to those low performers. This is because organizational successfulness is usually based on the organizational performance which is largely depending on the performance of every single employee in the company (Pushpakumari, 2008).
Highly performing employees are needed to attain organizational goals (high level of productivity) and to keep the company in achieving competitive advantages (Sonnentag and Frese, 2002). In order to achieve high productivity in an organization, the organization firstly needs to discover methods that can be used to improve the employee’s performance. According to Pushpakumari, (2008) a great effort is necessary for the employees to attain high performance in jobs. When the employees are satisfied with their jobs, they tend to be motivated, are willing to put more effort and. commit more in their jobs. This then leads to the attainment of the organization’s goals. In simple words, employees’ satisfaction plays an important role towards the successfulness of an organization, particularly in achieving higher level of employee’s job performance.
Employers feel that regular payment of wages and salary is all it takes to get workers to put in their best but in this global work, the story is different. People are not only interest in money but in order things like job enrichment, self-actualization etc. This is why this research work is necessary so as to find out the extent that personnel satisfaction contributes to organizational growth and development. Also, we will see better ways that PZ Industry has used so as to achieve their personnel satisfaction.
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