Akadamics.com is dedicated to providing quality educational content and resources to support our users. We understand that there may be situations where a refund is requested, and we aim to address such cases in a fair and transparent manner. By purchasing from Akadamics.com, you agree to the terms outlined in this Refund Policy.
- Eligibility for Refunds
Refunds may be considered under the following conditions:
- Technical Issues: If you encounter technical difficulties accessing a purchased product or resource, and we are unable to resolve the issue.
- Duplicate Purchase: If you accidentally purchase the same product more than once, we will issue a refund for the duplicate charge.
- Content Deficiency: If the purchased content is significantly different from what was advertised.
- Refund Request Process
To request a refund, please contact us at support@akadamics.com within 14 days of your purchase. Include the following information in your email:
- Full name and account email
- Order ID or purchase receipt
- Reason for the refund request, including relevant details (e.g., technical issues or content discrepancies)
- Non-Refundable Situations
Refunds will not be issued under the following circumstances:
- Change of Mind: If you decide you no longer want the purchased content after accessing it.
- Misunderstanding Product Purpose: If the content was used in a manner inconsistent with its intended purpose.
- Partial Consumption: If the content has been partially accessed, refunds will generally not be issued.
- No refunds will be given for purchases made using discount codes or during discounted periods.
- You will not be eligible for a refund if you have received a previous refund or have exchanged your notes within the last 6 months.
- Processing Refunds
Approved refunds will be processed back to the original payment method within 25-30 business days. Once processed, you will receive an email confirmation.
- Modifications to the Policy
Akadamics.com reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and continued use of the site following such updates signifies acceptance of the revised policy.
Contact Us:
For questions or concerns about our Refund Policy, please contact us at support@akadamics.com.
